Feedback after the free trial

* Which LEMON GYM club did you visit?

Tallinn: Mustakivi Tartu: Tartu

* How did you find out about this club?

Online advertising (social media, news portals) Outdoor advertising (outdoor signs, stands) Radio advertising Recommendation from a friend Through partners

If you heard about us through other channels, please let us know which ones:

0/250

* Did you receive all the information you needed before your visit?

Yes No

If you didn’t receive the information you needed, what additional information would have been helpful?

0/250

* How would you rate free trial registration process?

1

2

3

4

5

N/A

1 = hard

5 = very easy

* How would you rate the entrance experience to the club (finding the location, going through the turnstile)?

1

2

3

4

5

N/A

1 = hard

5 = very easy

* Did you feel comfortable on your first visit?

1

2

3

4

5

N/A

1 = hard

5 = very easy

* If you felt uncomfortable, please let us know what made you feel that way.

0/250

* Did the club’s areas seem easy to navigate and understand?

Yes No

* How would you rate the cleanliness of the club (locker rooms, showers, workout areas)?

1

2

3

4

5

N/A

1 = bad

5 = good

* How would you rate the atmosphere and environment of the gym (lighting, temperature, music, overall mood)?

1

2

3

4

5

N/A

1 = bad

5 = very good

* Was it easy to find all the equipment you needed for your training?

Yes No

* How would you rate the quality of the equipment?

1

2

3

4

5

N/A

1 = bad

5 = very good

* How would you rate your experience during your first visit?

1

2

3

4

5

N/A

1 = bad

5 = very good

* What did you enjoy most during your first visit?

0/250

* What could be improved to make your first visit experience even better?

0/250

* How likely are you to recommend this gym based on your first visit experience?

1

2

3

4

5

N/A

1 = I wouldn’t recommend it

5 = I would definitely recommend it

* If you wouldn’t recommend it, let us know why:

0/250

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We care about your opinion | Poll after FT

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We care about your opinion | Poll after FT

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